By Fatifit, we are committed to ensuring your complete satisfaction with our sportswear and sports accessories. Please read our refund and cancellation policy below.

RIGHT TO CANCEL (COOLING-OFF PERIOD)
Distance and Off-Premises Sales: You have the right to cancel your order for goods purchased online or by phone within 14 days without giving any reason.

RIGHT TO A REFUND

Full Refund:
If you cancel your order within the 14-day cooling-off period, you are entitled to a full refund, including the cost of standard delivery.

Timeframe for Refund:
We will process your refund within 14 days of receiving the returned goods or from the day we receive proof of return.

Return Costs:
You are responsible for the cost of returning the goods to us, unless the goods are faulty or not as described.

PRACTICAL STEPS FOR CONSUMERS

Notifying Us:
To cancel your order, please notify us within the 14-day period. You can contact us via email at fatifitchannel@gmail.com or use the cancellation form provided with your order..

Returning Goods:
Please return the goods promptly and retain proof of postage.

Documentation:
Keep your receipt, order confirmation, and any correspondence for your records.