1. Eligibility
Returns are accepted for physical products only.
To be eligible for a return:
- The item must be unused
- In original packaging
- Returned within 14 days of delivery
2. Non-Returnable Items
The following are non-returnable:
- Digital training programs
- Downloadable content
- Personalized items
- Gift cards
3. Return Process
To initiate a return, contact us via email with your order number.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds
Once the returned item is received and inspected:
- Approved refunds will be processed within 7–14 business days
- Refunds will be issued to the original payment method
Shipping fees are non-refundable unless the return is due to our error.
5. Damaged or Defective Products
If your item arrives damaged or defective, contact us within 48 hours of delivery with photos. We will arrange replacement or refund.
